We are CRM FACTORY

We bring together the disciplines of marketing and IT to create a branded customer experience throughout the customer life cycle and beyond – no matter if it starts on a Website, at a flagship store, or as a phone call to a customer interaction center.

CRM Factory plans and builds IT systems enabling clients to communicate at all customer touch points with their target groups. This includes customer relationship management (CRM), enterprise resource planning (ERP), and business intelligence (BI) projects of all kinds. CRM Factory has created and brought to market integrated solutions for call centers, opinion mining, and dealer management.

Business Development Manager in Shanghai

2017-08-04T11:26:54+00:00

MCON Shanghai is looking for a Business Development Manager to join our fast track dynamic team in Shanghai. Your tasks and responsibilities will be in the areas of CRM B2B products, mobile-apps, eCommerce, CRM and BI, executing tasks like Business Development, Project Initiation and Requirement Gathering/Analysis, Pilot programs delivery and measuring. Possible tasks in future: build up SPARK and act as Team leader of SPARK. The main industry you will work on will be automotive and automotive finance, wholesale and retail level. Key Responsibilities: Responsible for presales/business development: assessment of briefings and, if necessary, refinement based on your own suppositions, [...]

Flexible and Agile is our behavior!

2017-02-04T11:04:08+00:00

Peter Ye and Arthas Liu Our sixth core value prays “Flexible and Agile is our behavior" - Without flexibility there is no success in a globalized world, which expects agile approaches fitted to the requirements; this is the reason why we take our values very seriously, not only our company methodologies and projects are agile, but also, and most important, our people; due a fast change of requirements and resources planning this month we have relocated two dear colleagues from Beijing office to Shanghai office Peter Ye and Arthas Liu have taken the challenge to go to Shanghai for a period that [...]

We are looking for a SAP CRM expert!

2017-02-04T11:04:09+00:00

Our Shanghai branch is looking for a motivated, enthusiastic and responsible SAP CRM Consultant.  Responsibilities: Advising clients (all levels of business and their management levels) and team members in regards to SAP CRM related topics. Defining and testing Cloud-based SAP CRM solutions (e.g. SAP Cloud for Customer) to support marketing, sales and service business requirements. Mapping of client’s business processes and touch points to technical solutions. Using your analytical and technical skills to define business or functional requirements as an input to CRM system design and implementation. Working with operational teams (external and internal) to analyze technical feasibility of implementing [...]

Amazon Web Services Summit 2015 in Shanghai

2017-02-04T11:04:09+00:00

The Amazon Web Services Summit 2015 took place on 16th and 17th of December in Shanghai. MCON Group is the first European rooted AWS Consulting Partner in China and our colleagues Serena Song, Jack Sun and Kane Chen received its partnership certificate from Werner Vogels, CTO of Amazon Web Services. Amazon Web Services is bringing its world class services to China and has been showing and demonstrating its vision and services to the audience. Reducing infrastructure cost tremendously, providing platforms for agile developments within minutes and running autoscaling lowcost environments is now possible in China. The event not only featured a [...]

Shanghai Office Extension

2017-02-04T11:04:09+00:00

Due to the rapid growth of our offices in China, we did not only need a complete new office in Beijing, but also an extension of the office in Shanghai. Since our neighbor office was available at the perfect moment, we decided to combine 3 offices into one and extended our premises accordingly. Not only did we break down walls in order to design new space, but we also added nice features to the new office. For example our massive green walls that are all over the office giving it a nature feeling also inside. In our outdoor [...]

Company BBQ in Shanghai

2017-02-04T11:04:10+00:00

Working together for the week is already great fun here in the Shanghai office, but what’s even more fun is closing the week with a company BBQ in front of the office. It might be a bit hot at the moment in Shanghai, but that didn’t hold up many colleagues to join the regular BBQ’s to close the week. Be it sausages, burgers and or vegetables, there is something for everyone on the grill! And not only for colleagues but also for their family and friends, everybody attached to our company is welcome to join our sizzling hot BBQ’s that [...]

Senior Web Developer (Beijing, Shanghai, Prague)

2017-02-04T11:04:17+00:00

MCON GROUP is seeking a Senior Web Developer to join our teams in Beijing, Shanghai or Prague. The ideal candidate will be responsible for front end coding part of the enterprise CMS solutions (mostly JAVA based) projects and stand-alone enterprise internet application projects, while working in close collaboration with the creative department, the back-end development team and the business stakeholders on front end solution seeking. You will be part of a multi-disciplinary team, collaborating on user experience planning with our program management team, consulting with our end users, researching interaction design and associated technology trends. Are you interested? […]

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