We are CRM FACTORY

We bring together the disciplines of marketing and IT to create a branded customer experience throughout the customer life cycle and beyond – no matter if it starts on a Website, at a flagship store, or as a phone call to a customer interaction center.

CRM Factory plans and builds IT systems enabling clients to communicate at all customer touch points with their target groups. This includes customer relationship management (CRM), enterprise resource planning (ERP), and business intelligence (BI) projects of all kinds. CRM Factory has created and brought to market integrated solutions for call centers, opinion mining, and dealer management.

Contact 2017-08-14T19:12:41+00:00

Everything begins with a dialogue!

Beijing

24 Floor, The Place Tower
No.9 Guanghua Road
Chaoyang District, 100020

Christian Sproll
CEO Asia

christian.sproll@mcon-group.com
T: +86 185 01015962

Shanghai

A7/7102, SoHo 501
Liyuan Road
Huangpu

Marco Sentinelli
CMO Global

marco.sentinelli@mcon-group.com
T: +86 130 0129 9790

Munich

Building 7
Plinganserstrasse 150
81369

Christian Dietrich
CEO

christian.dietrich @crm-factory.eu
T: +49 (40) 806008 323

Prague

Prvního pluku 347/12A
186 00
Praha 8-Karlín

Martin Matej
Branch Manager

martin.matej@crm-factory.eu
T+420 776 669 616

Are you interested in joining CRM FACTORY? Click here!

Our global presence including our partners